At Dazzle Vibe, we prioritize efficient and timely delivery of your orders. This policy outlines the complete process from order placement to final delivery at your doorstep. By placing an order, you acknowledge and accept the terms stated in this policy.
We currently deliver to all pin codes across India. However, international shipping is not available at this time.
Orders are processed within 1-2 business days (excluding weekends and public holidays) after confirmation. Once your order is processed, you will receive a confirmation email containing your purchase details and delivery information.
Standard delivery takes approximately 3-8 business days, depending on your location. We strive to ensure that your order reaches you as quickly as possible.
If a delivery attempt is unsuccessful due to an incorrect address, unavailability of the recipient, or refusal of the package, our courier partner will attempt delivery up to two more times. If all attempts fail, the order will be returned to our warehouse. You may request re-delivery, subject to additional shipping fees.
If your package arrives damaged, please contact our customer support team within 48 hours of delivery and provide photographic evidence of the damage. In case of a lost shipment, we will coordinate with the courier service to resolve the issue and either provide a replacement or process a refund, based on the investigation outcome.
Certain products, such as oversized furniture or delicate items, may have specific delivery conditions. These details will be clearly mentioned on the respective product pages for your convenience.
For any inquiries or concerns regarding shipping and delivery, please reach out to us at koaliversolutionspvtltd@gmail.com.
Thank you for choosing Dazzle Vibe. We look forward to ensuring a seamless and enjoyable shopping experience for you!